Review orders, preorders and returns

Use Orders to find saved sales and invoices. Deliveries is a shortcut to Preorders; its name does not mean a delivery has already completed.

Review an order

1. Open Orders, apply the available search/date filters and open the correct order.
2. Check the customer, status, items, invoice and payment information.
3. For cancellation, use the permitted request action and supply the reason. Check approval and final status.
4. For an invoice return, select only returnable quantities, enter Reason and review the offered payment treatment before submitting.

Follow saved orders and cancellation, preorders and invoice returns. The shared mobile editor does not enable ordinary existing-order editing. A new mobile order uses the REP-style editor and its active-vehicle requirement; use POS for counter billing rather than treating Admin App as a replacement cashier counter.