Admin / Products
Product prices, selling units and images
Set per-unit tier prices, pack conversions, product images, identifiers and visibility without confusing these with stock receipts.
Use the product form for catalogue details. Stock receipts and stock adjustments are separate actions; changing a price or uploading a photo does not receive goods.
Selling units and tier prices
Under Selling units, select Add selling unit and enter Label, Unit, Multiplier and optional Default. The multiplier is the number of base units in that selling unit: a pack of 12 pieces uses 12 when the base unit is pieces. Multipliers are positive whole numbers, at most 20 selling-unit rows are accepted, and only one can be the default.
Under Tier prices (per base unit) use Add tier price, select Price tier, enter a non-negative Sell price and set Active. A tier can appear only once; up to 30 rows are accepted. Prices here are per base unit, not per pack. With a single tier, the main Sell price field provides the simpler entry.
Select Save changes after editing and check the confirmation. Do not enter a pack price as a base-unit price.
Images
Use Media for the main product image and Add images for gallery photos. Remove unwanted images with the displayed removal controls, then save the product. Up to eight gallery images may be retained in total; use image files below 9 MB each to stay within the upload limit. A preview alone does not mean the product has been saved.
Identifiers and visibility
SKU, Size and Slug are under Extra identifiers. Slug is generated from the name and can be changed for a custom ecommerce URL. Unique identifiers may be rejected even if the conflicting product was removed previously; ask an administrator to investigate instead of changing unrelated data.
Review Branches before saving. Under Status & visibility, use Active, This product can be returned, This product will be shipped, Featured on storefront, Today’s special, Fast-selling item, Important item and Display order according to the on-screen descriptions. Lower display-order numbers appear first; blank uses alphabetical ordering.
Conditional product fields
- Mobile-shop products may offer Brand, Track physical stock, Specifications and Accessories. A specification requires its label and value; an accessory needs its name and non-negative quantity.
- Sold by weight uses This product is weighed on the scale and a unique digits-only Scale PLU. Use the number actually programmed into your scale.
- Kitchen routing, when available, offers Kitchen station. It does not create a kitchen station or hospitality booking.
- Textile and warranty sections appear only when those features are enabled. Follow their module guides before setting their specialist fields.
Update prices from the product list
With product-update permission, use the row’s Update price action, or Set price when no price is shown. In Update selling price, enter prices for the active tiers and select Save prices. Cost and Floor are reference values; a price below the product’s minimum is rejected. Prices must be between 0 and 99,999,999.
An empty box removes that tier price; zero stores a zero price. This updates product tier prices, not the prices of existing stock batches. Use the stock/prices guide for batch changes.
