POS / Getting started
Choose your POS branch and warehouse
Check the working location, switch among authorized branches and warehouses, and avoid recording work in the wrong place.
Your Branch is the business location you work in. Your Warehouse is the stock location used by the current workspace. Check both before beginning a shift.
Check or change your location
- Open Settings from an available menu.
- Find Working Location and read Branch and Warehouse.
- If switching is enabled, select Branch and choose an available active branch.
- Select Warehouse separately when needed and choose the stock location you should use.
- Wait for the update and check both displayed names before continuing.
Each control requires its own switching permission and more than one available active option. With only one location or no switching access, the tile is not selectable. Ask your manager to check assignments rather than using another staff member’s account.
Keep the two choices distinct
Changing Branch does not mean the correct Warehouse was automatically selected. Check both values. Switching working location does not move stock between stores.
Complete or resolve your current bill before changing where you work. If an open counter belongs to the previous location, finish that counter’s work and close it before starting the new shift. This is a work practice, not a promise that the switch button automatically transfers or closes a counter.
If switching fails
Read the error. An unassigned or inactive location is not available for this account. If the connection fails, wait for a successful refresh and verify the displayed values; do not assume the requested switch succeeded.
If Settings itself is missing, your account may not have access. Your manager can confirm the working location and appropriate permissions.