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POS / Repairs and warranty

Reserve, use and return repair parts

Track actual repair parts, purchase requests, stock effects and warranty that starts at handover.

Repairs and warrantyReviewed

Use a part

  1. Open the repair job’s parts section with technical-operation permission.
  2. Add the actual part and required quantity. Check its source warehouse. Price edits depend on the technician-pricing policy.
  3. Reserve the required stock, then consume only the quantity actually installed.
  4. Review the resulting used quantity and linked charge. Consumption reduces stock and creates the part charge; do not add the same charge manually again.

Unused or removed parts

Release unused reservations. For a consumed part that is removed, use the return action and actual disposition: sellable, quarantine, supplier return or write-off. Only a sellable return increases saleable stock. Release all unused reservations before rejection or handover.

Shortages and part warranty

Use a purchase request when a part is unavailable, and record its progress. Marking a request received does not itself receive inventory; use the stock-receiving workflow. If issue-without-stock is offered, its confirmation records a stock correction and consumption; use it only for the physical part actually installed.

Where permitted, add a warranty to a consumed part that remains installed. Check type, period and optional real serial. Pending Handover is not active coverage: the warranty starts on actual customer handover. Returning the installed part can void its warranty.