POS / Getting started
Find POS tools and understand access
Move between billing and the menu dashboard, recognize available tools and understand why a menu may be missing.
Your POS may open directly in Classic Billing or show the Menu Dashboard. The menu only shows tools available to your account and business.
Find your workspace
On Menu Dashboard, choose POS Billing to enter billing. From the billing menu, Home opens the dashboard. Use the tool’s return/home controls to move back without treating a navigation change as a completed sale.
Recognize the main tools
| Tool | Use it for |
|---|---|
| POS Billing | Preparing the current bill and proceeding to payment when permitted. |
| Customers | Finding customer records and reviewing the available customer information. |
| Orders / Preorders / Reserved Orders | Reviewing saved orders and the appropriate order queue. These are separate from the current unsaved cart. |
| Find Product / Stock Check / Stock Tracking | Looking up products, availability and movements. |
| Expenses / Bulk Payment | Recording the permitted money-related workflows. |
| GRN Entry / Stock Transfer / Create Product | Stock and catalogue tasks, when enabled and authorized. |
| Settings | Language, working location and available device preferences. |
Other tiles may include Easy Pay, repair/warranty tools, Restaurant, Vehicle Operations and User Management. Reload & Bills opens a sheet from the billing menu. A feature appearing in a list does not give every user permission to carry out every action inside it.
If a tool is missing
Check with your manager whether the feature is enabled for the business, whether your account has access, and whether an additional setting is required. Stock Transfer and Restaurant have additional settings checks. Repair duties such as intake, technician work, collection and handover are separate.
A hold-only helper stays in the billing workspace to prepare/hold bills. Do not expect that account to open the dashboard or take payment.
Use the right layout
Authorized accounts can change Settings → Layout Template. Do not switch a customer kiosk into staff use without the manager’s instructions and exit access. On smaller devices, look for the product/cart tabs rather than expecting both panels side by side.
This guide introduces the tools. Follow the task-specific guide before posting stock or recording money.